Check Certification Status
CaptionCall Mobile is part of an FCC program to provide captioned phone service to help people with hearing loss, and all CaptionCall registrants must self-certify that they are eligible to use captioned phone service.
To check your self-certification status, please enter the email address that you used when you signed up for CaptionCall Mobile, or as it was previously known, Olelo Captioned Calls:
Working ...
Hang on while we look up your account ...
Thanks for your patience!
Not Found!
Sorry, we were unable to find your account information ...
Please contact ccmsupport@captioncall.com for further assistance.
You're all set!
We've checked our records and your CaptionCall Mobile eligibility is up-to-date.
Thanks for using CaptionCall Mobile, and Happy Calling!
An error occurred
There was a problem looking up your account.
Please try again, or reach out to us at ccmsupport@captioncall.com.
Check your email!
If your email address matches our records, we've sent you an email with a link to self-certify your eligibility to use CaptionCall Mobile.
If you can't find the email we sent, please check your Junk, Spam, or Promotions folders, or email ccmsupport@captioncall.com for further assistance.
Thanks for using CaptionCall Mobile, and Happy Calling!